Thursday, July 2, 2009

Contact the City

A few months ago the city manager's office set up a new "eContact" page on the city website. I have used it a couple of times and am glad to report that people do monitor the system and provide quick response times.

Their description of the system:

"Make a request or comment to the City of Portland. We want to hear from you! If you have a request, suggestion, question, or a comment, you can contact us any time that is convenient for you via this form. If you have a public safety emergency, please call 9-1-1."

There are many uses for the system, and several uses that relate to this site. A few basic examples:

  • Is there a sidewalk that needs repairing?
  • Should they repaint that crosswalk?
  • Do you want a bike rack outside your favorite coffee shop?
Just the other day, I had a 'suggestion' that Portland should have 'way-finding maps/signs' around the downtown area to aid both tourists and locals. (Something like this or this) I also mentioned that if a lot of thought was put into their designs, they could become (very) minor attractions themselves. I got a quick and positive response:

"Thank you for your suggestion! We are excited to tell you that way-finding signs are just around the corner for Portland. We have been planning this for quite some time and signs should begin to be put up this month!"

Do you have some suggestions for the city? If it's a really good idea that is related to this site, please share it with me and maybe we could organize a 'letter-writing campaign' of sorts.

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